Polestar 2, Polestar 3, Polestar 4
Mobile charging for Polestar
Out of charge in a Polestar? We bring the charge to you. Software-related warnings may need a dealer visit after we get you moving.
Connector
Polestar 2 and Polestar 3 sold in the US use CCS1. Polestar has announced J3400 (NACS) adoption and adapter access; newer production may change.
Charge port
Polestar 2 places the port on the driver-side rear quarter. Polestar 3 and 4 positions differ; confirm in your manual.
Charging behavior
Polestar's Google-based infotainment can precondition the battery when navigating to a charger on supported software.
Why Polestar drivers call us
- Software updates or app connectivity issues hiding range information
- Cold-weather range loss
- 12V battery drain
Connector and port details vary by model year and market. Your owner’s manual is the final word.
Services
For your Polestar
Straight pricing
Know the number before we roll.
Every charge visit adds 25–50 miles of range, enough to reach a station or get home. See full roadside pricing below.
Mobile EV charge
$175
25–50 miles of range added on the spot
12-volt jump-start
$140
EV and gas vehicles
Jump-start + charge
$195
When the 12V and the pack are both flat
We come to you
Stuck right now? Stay with the car. Call us.
Serving the cities on our locations list. Arrival times are averages, not guarantees.